I was told when I ordered by phone, it would be 20-30 minutes. I waited 45 minutes before I went to pick it up.
When I got there, they said it would 15 minutes before it was ready. I waited another 20 minutes, then asked for my food again. They pulled it off a shelf, and I had been there the whole time. I had ordered hand tossed crust.
When I inspected it, I stated it isn't hand tossed, was told it was. Well, might have been, but was very thin, and the pizza was soggy once home.
Review about: Pizza Hut Pizza.