Pizza Hut - Two Hours for soggy pizza

Waited over two hours for delivery.The delivery guy argues that I didn't pay by card.

I owed cash. Trying to run game. My food was cold and soggy. Even after putting it in the oven it was still a hot mess.

I couldn't even eat it. I can't wait to speak to corporate tomorrow. They could be the only restaurant open, I will never patronize Pizza Hut again. Their customer service also sucks.

They make every excuse in the book as to why food isn't delivered on time or the food is sub par. They are very nonchalant and simply do not care.

But these fast food workers want 15.00/hr.Give me a break.

This review is a subjective opinion of a user.
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Nutrition Description
Customer service

  • What I liked
      No items
  • What I disliked
    • Being lied to
    • Quality of food
    • Service
    • Poor customer service

Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Review category
review #577108 by

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Sep 27, 2015 #1039910


1 0 Reply

Jan 01, 2015 #924140 Los Angeles, California

Oh my goodness, all this sounded eerily familiar to what I had been through earlier today!
Thank goodness I never keep any cash with me so I didn't buy their stuff and they just took it all back...
I'm sorry to see what you've been through.
My advice: next time try to feel around the food box before paying for some soggy, cold stuff.
I also think that fast food workers earn JUST AS MUCH as they deserve. Asking for twice as much... for what? They should be replaced by robots.

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