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Pizza Hut said if I take the survey for customer service I will get $10.00 off on my next purchase. You must order on line and spend $20.00.

You are not allowed to get a special or any other discount. So in the long run it only saves me about $4.00. I received the coupons and have tried for 3 weeks to use the coupon and there is no place on the online order to place the coupon code. I am very angry.

I did the previous survey and never got anything. I wrote an e mail to customer service their phone line was full. I got a letter that says SORRY. I think this is wrong for Pizza hut to be so inadequate at customer service.

The company makes the customer feel like an *** for doing business with them. I love the service that I get at the Pizza Hut and the food is the best.

I will not ever believe the customer service adds again.

Reason of review: Problems with payment.

Pizza Hut Cons: Lack of communication.

Location: Dallas, Texas

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Guest

I had the same thing happen to me. No place to put the coupon code.

When I called Pizza hut online 800 # they didn't have a clue what coupon I was talking about. Pizza Hut needs to STOP the surveys and give us our $10.00.

Guest

Just keep your receipt from your first purchse then place a order mine is always carryout then you also say I'd like ten dollars off my order since I can't do it online and they should honor your request an that's all to it because they know it couldn't be done online n since i'm a person that doesn't like a false advertised offer I let them know right off take ten off so ask then enjoy your receipt your coupon

Guest

It works just do the survey right before you order

Guest

Yes, there is a place for the coupon code, I do it all the time

Guest

Same here and the guy that works in williston is so rude. I ordered a pizz online to be ready for 8:30 pm and I got there at 8:45 and they had thrown it out said they were closed for repairs where it said that nowhere.

I am a frequent person at this place and the assistant manager is so rude he mixes up my order on purpose. I asked for extra sauce light cheese and he always gives the opposite!!!

Guest

i didnt receive a coupon code either!!! and i participated in their survey within 5 days from purchase! waste of my time

Guest

I've used the coupon several times and it is a great deal. Two large primo meat pizza's for $10.60 out the door. You can't use it on other deals, but $10 for two large is hard to beat!

Guest
reply icon Replying to comment of Guest-1065037

This guy gets it. Show me one other place where you can get 2 large 4-topping pizzas for 10 bucks(you can click "Customize" to get any 4 toppings you want, plus any sauce drizzle and crust flavor).

And it's not like you have to get 2 large pizzas either- if you use the coupon on a wednesday when their wings are cheaper, you can get 32 wings(and a few sauces) for 10 dollars, or two orders of wings and a large pizza or 2 personal pizzas or a personal pizza and an order of cheese sticks, etc. You just have to use your head to get the most of the coupon since you can't combine it with other deals.

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