Pizza Hut Chicago, IllinoisComplaints and Reviews

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2.1 Based on 1206 reviews
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  • Customers like
    • Good deals 7
    • Friendly staff 6
    • Good food 6
  • Customers don't like
    • Poor customer service 35
    • Service 29
    • Being lied to 24
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  • From mobile
  • Aug 10, 2016
  • #898084

I order a pizza from pizza hut in Russellville Al today 8/10/16 I called it in at 10.00am supposed to got it at 11:30am I didn't get here until 12.00pm my order was wrong the food was cold,wrong ticket.

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Monmouth, IL Pizza Hut has got to be the worst. I stopped eating there because of the poor service, cooks yelling at everyone in the kitchen for the customers to hear and they dont answer any phone calls for deliveries! I decided to order online which was absolutely no different. My order each time takes well over an hour and when my food gets here it's always cold. After seeing the other reviews, I think i'll choose another pizza place from now... Read more

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This is suppose to be buffalo pizza its not make right. Nothing but onions. It was made at the willis mills rd location. In richmond oh. But the only locaton that makes it right it eastlake oh on vine st. Read more

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Omg last time we were at the leesburg fl pizza hut we ordered bone out wings we go to pick them up there bone in she showed me the order and walked away saying it was my mistake? I was in a hurry so nothing I could do. Last night we went there had our order written down my husband is from Mexico I figured they couldnt understand. She rang it up right and some how gave our cookie to someone else the 15 min order took an hour I was in the car w... Read more

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I order a large, stuffed, cheese, pepperoni pizza and these people have me some paper looking thin *** pizza. I'm never going to Pizza Hut again. Read more

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  • From mobile
  • Feb 19, 2016
  • #793918

Took 1hr to receive my food by the time my order arrived it was cold and not cooked all the way. The driver was nice but that does not make up for the quality if their food. This was my first time ordering from this location and I Won't be ordering again!! Faribault.

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  • From mobile
  • Feb 19, 2016
  • #793886

If they are too busy and the call gets sent to a call center. Not one thing was right. Gave me credit card and when they delivered wanted me to pay cash. Scam... charge my card and take cash I dont think so. I refused the delivery and called credit card to dispute charges. Never will I call again.

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  • From mobile
  • Jan 27, 2016
  • #778394

Ordered 2 peppornies for 5$ a piece twice got codl cheesre ya sauce and crust and wings 1 time and a cookie 2nd on thin crust got greasy thick crust advertise deal back it my PH IS LITERALLY AROUND CORNER no more 10$off either not reconized

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I absolutely have come to despise this restaurant with its *** service and rude staff. After complete desperation this evening due to my infant being sick and a coupon i wanted to use i placed an online order for the 47 W.79th street location . I called once i saw my phone number was incorrect on my confirmation email. answer. I called customer service who said they can not directly contact the restaurant but could make a... Read more

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  • From mobile
  • Nov 19, 2015
  • #736962

I had a complaint about 3 pizzas that were ordered back in August and they refuse to give me all the credits for the three pizzas that I ordered one was buffalo chicken one was cheese and one was meat lovers and they said they seen the order that I made and that they gave me the credits but they didn't 30 some odd dollars thrown away.. NEVER AGAIN WILL I BE A CUSTOMER

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