Pizza Hut - Ruined my Niece's Birthday Parfty
I placed an online order at 6:30PM this evening for A KIDS BIRTHDAY PARTY. I received a confirmation email saying that my order would arrive at 7:30PM.
I called the ByPass Road Pizza Hut to find out when I could expect the order to be delivered at 7:45PM and I was told by Asia that the driver was en-route and it was going to be another 10-15 minutes and I would have my pizza. She also stated that since the order was late, she was going to credit me $3.00 for the inconvenience. I then called 540-981-**** at 8:30 to find out what the additional delay was and I was informed that the order was cancelled because they don't deliver after dark. I would like to know WHY IN THE WORLD was I told at 7:45PM that the pizza was on the way?
I now have a house full of hungry children and my niece's party is RUINED!!!!!
I told the man on the phone that I will never order from Pizza Hut again and he said "whatever". I have never seen such a lack of professionalism from this organization!!!
Reason of review: Problem with delivery.
Preferred solution: Let the company propose a solution.
Pizza Hut Cons: Worst pizza hut experience i ever had, Everythin, How rude the employees are, Irresponsible employer, Tried to reach a person at corporate all i get are recordings.
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" RUINED!!!!!"
Drama 101 much?
If the party was RUINED!!!!! because of a few pies, it must not have been a great party to begin with.
Lots of kids but not a single adult driver present ?
How did they all get there ?
Nobody to drive the few minutes to pickup instead ?
Odd.
I'm afraid you'll never get anyone to help you with anything if it comes prefaced with a promise to forever boycott the business.
If that is the way you treat whomever answers the phone, you don't stand much of a chance of ever receiving satisfaction from anyone.
If you spoke to me like that, I'd hang up on you without the "whatever".