I ordered a pizza. The topping was plain pepperoni. They said it would take half an hour to arrive at my house, and I said it was okay, but I was happy that it arrived in 25 minutes. You see here is the problem. The elevators were not working and I live on the...Read more
I have the Pizza Hut app I ordered two pizzas even pay an extra service charge $40 was charged to my account it has to buy wanted to be text and I said yes I gave it to my cell phone number I got an email and a text saying that my pizza was in process and being made I...Read more
My in-laws are treating me and the kids and my husband and they got 3 pizzas and I told him I wanted an Italian sub and Daddy was going to get salad bar well they got the pizzas they pick them but didn't realize until they got all the way to the house that my...Read more
Pizza Hut - Charged 4 times for the same order
Waiting for store leadership to contact me. To revert charges.
I just visited the store in Denham Springs, LA to find out that my online order was sent to another local store. No big deal, I asked the guy where the store was so I could go there and he told me “I don’t know, I’m not from here”. He then walked behind a wall so I...Read more
Pizza Hut - Was charged but did not processed order
The employee was nice but i want a phone call when the refund is being processed. I was charged but no food due to poor online service from pizza hut
Ive been call pizza customer service line and can never get through... if i call coporate the service says no one can answer and hangs up... when i call the line for assitance with the website to put in a complainant no one answers that line just leave you on hold...Read more
1. Ordered online months ago. Went for pickup and store had no record of my order. So no pizza. 2. Month or so later called in order. Apparently the call was sent to a call center that had a quite difficult time locating the store for pickup even when given the road...Read more
The store contacted me after an hour to tell me they couldn't deliver my pizza. I said they could deliver it later but they said that just wasn't possible because of their "system." The manager was literally unable to comprehend a solution to my issue. I called...Read more
The last 4 times I have ordered pizza from Pizza Hut and I went to go pick it up. I had to wait at the window for 15-20 minutes before someone came over to see me. When I told them how long I was waiting the manager took me that it wasn't that long because she wasn't...Read more
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