Longview, Texas
4 comments
Featured on Instagram Not resolved

I ordered a pizza 40 min later it arrives.Photo below.

My kids took slices before I looked at it. This pizza was extremely BURNT. I called the place immediately gave my address spoke with a Melanie and she rudely said ok I'll have someone bring out another one just return then burnt one. An hour and half passed I called back spoke with an Angel(very rude) I re explained the situation come to find out Melanie never placed an order for the pizza to be redelivered.

Said she didn't know my address. Well I'm thinking why would you lie and say a pizza is coming out and you don't have my address. So at this point I'm like forget it refund my money. Angel says call back tomorrow.

I'm like no refund me tonight. She says no. I say well remake my pizza she says NO. So I'm like WTF.

The Angel hangs up in my face.Thanks Pizza Hut!

Review about: Pizza Hut Pizza.

Review #767514 is a subjective opinion of a user.

3.4
Diversity of Products or Services
Location
Quality of Food
Discounts and Special Offers
Nutrition Description
Customer service
Price Affordability
Website
Delivery Service
PRODUCT OR SERVICE Pizza Hut Pizza
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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Anonymous
#1097864
I'm sure your cheerful demeanor helped the situation.
brian110872
#1093316
Pizza hut is really unhealhy food. You are better of without it.
kuei
Vallejo, California, United States #1091853
Buying food from a publicly traded company is never a wise choice. Pissa Hut stopped being good in 1987. When will you catch on?
gingerirene1
to kuei #1098393
They person will "catch on" the day you learn how to spell PIZZA HUT. No need to be rude.

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