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3.5

I order a cheese pizza and a pepperoni and beef pizza. The cheese was ok but the other pizza had pork sausage on it instead of beef.

I ordered this at 4:07pm

From the the Pizza Hut on Senoia rd in Fairburn Ga. Before I called I yelled up the steps to my son and asked what his pizza tasted like he stated pork and pepperoni. So then I knew I wasnโ€™t tripping. I call the store.

The Manager Tyrek Cook gets mad started yelling like Iโ€™m lying or donโ€™t know the difference between pork and beef. He says to me I made your pizza and I made it with beef. I tell him that itโ€™s not beef itโ€™s pork. He swears me up and down that itโ€™s beef.

Never once did he offer to remake the pizza. He instintly jumps down my throat.

Like Iโ€™m wrong. I asked if he wanted me to bring it to him his reply โ€œyea bring itโ€. First he didnโ€™t think I was coming up there.

So he looks at the pizza and instintly knows that itโ€™s pork. He quickly closes the box and throw it in the trash. I asked for a full refund he says no then he tries to give me a $5 credit. Now he asked if I wanted the pizza remade.

Then he acts as if he gave me that option over the phone. Which he never did. If he had I would have been fine with that. He mess up and lied.

Horrible customer service. Then he acts as if Iโ€™m haracing him. Wow!!!!

The worse experience today by far. I didnโ€™t even type everything

Reason of review: Poor customer service.

Location: Richardson, Texas

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