Pizza Hut - Pizza Made Wrong!!!!!!!
I order a cheese pizza and a pepperoni and beef pizza. The cheese was ok but the other pizza had pork sausage on it instead of beef.
I ordered this at 4:07pm
From the the Pizza Hut on Senoia rd in Fairburn Ga. Before I called I yelled up the steps to my son and asked what his pizza tasted like he stated pork and pepperoni. So then I knew I wasnโt tripping. I call the store.
The Manager Tyrek Cook gets mad started yelling like Iโm lying or donโt know the difference between pork and beef. He says to me I made your pizza and I made it with beef. I tell him that itโs not beef itโs pork. He swears me up and down that itโs beef.
Never once did he offer to remake the pizza. He instintly jumps down my throat.
Like Iโm wrong. I asked if he wanted me to bring it to him his reply โyea bring itโ. First he didnโt think I was coming up there.
So he looks at the pizza and instintly knows that itโs pork. He quickly closes the box and throw it in the trash. I asked for a full refund he says no then he tries to give me a $5 credit. Now he asked if I wanted the pizza remade.
Then he acts as if he gave me that option over the phone. Which he never did. If he had I would have been fine with that. He mess up and lied.
Horrible customer service. Then he acts as if Iโm haracing him. Wow!!!!
The worse experience today by far. I didnโt even type everything
Reason of review: Poor customer service.
Location: Richardson, Texas
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