Pizza hut down in Key west florida needs major help! To make a long story short, ordered 1 dinner box an 11:16 (they open at 11:00) order went smooth quoted it take to about 12:20 to arrive.
As i thought to myself that sure is a long quote they just opened 16 minutes ago it shouldnt be busy. I didnt say anything i just ignored it. So im waiting an waiting 12:20 rolls around an still no pizza. So i call very kindly an ask what the hold up may be.
He says its very very busy hes waiting for the driver to return an it will be on its way so i agreed an hung up. So i wait longer not understand why it is talking so long when they just opened i had to be one of the first orders an not to mention key west is only 4miles long 2miles wide! So now its 1:15 an im slowly losing it because no matter how busy it is there is NO WAY a pizza should take 2 hours to get to you on a 4mile island being one of the first orders placed!! So i call an apoligze for being a pain but do not understand why it has taken 2 hours to recieve 1 dinner box.
The manger was not helpful at all all he could say was they were busy an its on its way. So i stated it was unexceptable an i will be calling corporation an he said thank you. I recieve the pizza at 1:30. Completely cold , none of the sauce i asked or paid for and a hot 2 litter of soda.
WORSE EXPERIENCE EVER! someone from the coroprate office needs to come help them out before they go under big time.
Jadecer1 wrote the review because of problem with delivery at Pizza Hut. Reviewer claimed that he or she wants Pizza Hut to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.