Product: Pizza Hut Customer Care Clear all filters (107 of 107 reviews match)
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My daughter and I were in the Centralia, Illinois location when an off duty employee was at the counter talking to her co-workers and Manager!She was cussing loudly! Screaming and yelling and get co-workers were encouraging her! I had a small child with me! I work in a...
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Pizza Hut Customer Care
I liked
  • Good deals
  • Food
I didn't like
  • Poor customer service
#1216111
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It should have been a sign when I called to place an order and was put on hold for five minutes.I hung up, called right back and no one answered the phone. I went to the restaurant, placed my order and was told it was going to be a thirty minute wait. I come back in...
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Pizza Hut Customer Care
#1213067
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Pizza Hut - Pitiful service

I order some pizza and honey wings my total was over $58.00 food came late plus it was cold and on top of that i couldn't get anyone on the phone to handle the issue from the store to customer service.
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Pizza Hut Customer Care
#1212501
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Pizza Hut - Was bullied by employee

Got asked on arrival to confirm my name, then a follow up question if I have ever been bullied for that said last name. Ruined the whole dining experience... why should I be bullied for my last name?
1.0
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Pizza Hut Customer Care
#1206169
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Pizza Hut - Store told me they don't answer phones when it gets busy

The staff told me when they got to busy they don't tend the phone.
3.3
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Baxter, Tennessee
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Pizza Hut Customer Care
#1206030
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I usually go all the time and this manager name kesha use to help me.she always made sure the employees took good care of me. she worked well under pressure, I would wait just for her to finish up all the customers first. recently I went to the store and this heavy...
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Anonymous
Anonymous

Hello, I am so sorry we let you down. We here at Pizza Hut in Fairlawn can not reach you to resolve this please contact our office 973-809-9525 please ask for Maureen.

1.0
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Pizza Hut Customer Care
#1205871
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Pizza Hut - Store isn't open

It's 10:42 and the store in rancho santa Margarita, California is not open. An employee just arrived and said the store is not open because the manager quit. What kind of answer is that? I'm very frustrated as earlier this week I went to the pizza hut in ladera ranch California and walked out because there was no one servicing the front counter. I waited at least 5 minutes and the walked out. Wow!
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Pizza Hut Customer Care
#1204096
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Pizza Hut - My experience is bad

I have had major surgery! I tried to call the Millington TN store to get me and my family some food. I tried 3 days straight. The phone just rings. No one answers!
2.5
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Pizza Hut Customer Care
#1203800
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Pizza Hut - Terrible

They customer service really terrible when I order food I didn't get all the food out order so the man had to drive back to the store and by time he got back my food was cold and and they had some very rude workers who was taken like 30 minutes just to put me back on hold when I call
1.8
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Pizza Hut Customer Care
I didn't like
  • Bad service
  • Workers attitude
  • Lack of communication
#1199346
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Pizza Hut - Horrible service

I was emailed 2 free pizza coupons for bad service. I.cant use them online so I ordered for carry out and was told by the store manager that he wouldn't accept them. He said maybe I already used them which was insulting. I want something done please. I was a regular customer and have never had such an issue with horrible food and service.
1.7
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Pizza Hut Customer Care
#1198906
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