Called and ordered 2 pizzas and a 3 liter at 6:59 on weds night 07/29/15. Was to be delivered at 8:08.
Around 8:20 called location but got customer service. They showed no order. gave her order #. They said they don't use those.
After several minutes on hold...after my guests left, pizza was delivered. Asked for a refund. Customer service unable to give refund. Must get from location.
Asked if I had to drive up there...She said No. Everytime I call location I get customer service. Monday called again.
Been on hold with customer service to get Manager for over 17 minutes. Still on hold....
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of pizza hut pizza and associated monetary loss in the amount of $21. Pizza Hut needs to issue a full refund according to poster's claims.