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I ordered my pizza for me and my two year old daughter for delivery at 9:15pm on today 10/22/20 received confirmation of order, 15 min later received phone call from Pizza Hut Worker stating they dont deliver in the apartment complexs anymore so they ask customers to meet drivers at the complex office, to which I agreed to. Then a hour later I received a phone call from same worker stating the delivery driver is refusing to accept the order due to fear of being mugged.
I then asked since when does a delivery driver or any employee refuse to do their job and remain still employed. This is complete discrimination and now me and my daughter whom has been patiently waiting and anticipating the pizza have to go to bed hungry as I used my mothers debit card who offered to buy our meal for the night. I then called back to obtain information: store number and manager name to make a complaint to corporate to which I was told by the male worker they dont give out personal information. But they can have all my personal information my first last name my address phone number email address and debit card information.
I feel that as a Acquired management position I should have been compensated and treated fairly as a Faithful paying Customer to Pizza Hut. Only thing the male worker offered me was a refund on food that was already made so now what they get to eat my pizza or now the pizza is going to waste at the result of a delivery driver feeling unsafe doing his job?!
This is outrageous. 10998 north fwy Houston, tx 77037 ph# 281-447-**** this is the location I ordered from please rectify this as me and my child are now going to bed hungry with no options
Product or Service Mentioned: Pizza Hut Delivery Service.
Monetary Loss: $23.
Preferred solution: Deliver product or service ordered.
Pizza Hut Cons: Why doesnt pizzahut have their own customer service, Waited 3 hours for pizza, Terrible service.
Location: 11230 North Freeway, Houston, TX 77037