New Reviewer

Placed order around 10:40 am and it was out for delivery at 11:25. 11:40 called the store in Louisville because we never got our order.

Found out that he delivered to the wrong building . After waiting 20 minutes on hold they decided to redo our order. They said driver would call when he got here well I was waiting outside and an hour past and I see the driver down at the wrong building, and he called me and I told him to turn around which he did, and he pulled up and got out of his truck and was very rude and said here is your first pizza and I said sorry that you delivered to the wrong building, and he said he didn't like that he was called a liar which never happened, and he handed me the new pizza and crinkled up my receipt and I asked him for it, and he slammed it in my hand.

I told him he didn't need to be rude it was an honest mistake. The driver was terrible, and we will not use Pizza Hut again!!

User's recommendation: Don’t use for delivery from the outer loop Louisville store.

Monetary Loss: $28.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Pizza Hut Reviews

  1. 1463 reviews
  2. 911 reviews
  3. 625 reviews
  4. 286 reviews
  5. 162 reviews
Pizza Hut reviews