Pizza Hut Contact Information

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Summary of Pizza Hut Customer Service Calls

4986 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
03:05 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Pizza Hut to Ask about:

Staff:

  • “Bad customer service”
  • “Bad service and *** food”
  • “Poor customer service”

Shipping and Delivery:

  • “They didn't deliver my pizza and still took my money”
  • “I didn't receive my credit”
  • “Your workers can't get my order right and there hanging up in my face, and I was only trying to order the same delivery order as last time.”

Payments and Charges:

  • “Lost free pizza coupons”
  • “Charged my card and said it didnt work thsy charged it two times and it came to $64”
  • “Charged 4 times for the same order”

Refund:

  • “Refund. Was charge doble one with my debit card and my credit card”
  • “Haven’t Gotton my refund”
  • “No refund”

Request for Information:

  • “Was wondering how to pay with pay pal”
  • “Why can I not order a personal Pan pizza”
  • “Assistant with a question”

Product/ Service:

  • “Upset about placed order and delivery possible fraud”
  • “Placed an online order at 5pm never receieved it and no one os answering store phone”
  • “Messed up on last order and then order was cold”

Cards:

  • “Money didn't go back on my card”
  • “Some one used my card to buy pizza i did not do this i gave no one approvl”
  • “Gift card”

Activation/ Cancellation:

  • “Cancellation and refund”
  • “Need to talk to someone about canceling an order”
  • “I had cancel order my debit card still got charged”

Website/ Application:

  • “Website doesn't work been trying to order for 45min”
  • “Website not working”
  • “Incorrect info on website”

Account:

  • “To reset my password”
  • “Account fraud”
  • “Wrong email on my account”

Employment:

  • “Job aplication”
  • “I need a job”
  • “For my W2”

Return/ Replace:

  • “Pizza looksed horrible returned it.”
  • “Return fund”
  • “They must return me money 2 weeks ago I am waiting”

Other:

  • “Dissatisfied customer”
  • “Ordered food an hour ago still hasnt come and no one will answer phone”
  • “Wornf address.”

Pizza Hut Rating Stats

2.1 out of 5 stars
based on 1997 reviews
See all 4184 reviews

Rating stats

  1. 763 reviews
  2. 602 reviews
  3. 387 reviews
  4. 163 reviews
  5. 82 reviews

About Pizza Hut

Top 5 Pizza Hut Products

Pizza, Sauce, Chicken Wings, Coupon, Pasta

Top 5 Likes about Pizza Hut

Good deals, Friendly staff, Food, Pizza, Good food

Top 5 Dislikes about Pizza Hut

Poor customer service, Service, Quality of food, Bad delivery service, Delivery time

Top 5 Related Companies

Yum, Taco Bell

Summary

Pizza Hut, Inc. is a wholly owned subsidiary of Yum Brands. The company was established in 1958 by Dan and Frank Carney as a pizzeria. The fisrt franchise was opened in 1959. In 1970 the company completed its initial public offering. Pizza Hut, Inc. is headquartered in Addison, Texas. Pizza Hut is a fast food restaurant chain and international franchise. This restaurant chain specializes in pizza as well as in some other dishes: buffalo wings, breadsticks and garlic bread. Pizza Hut is the largest pizza restaurant chain in the world.

Pizza Hut reviews and complaints

Pizza Hut is ranked 54 out of 554 in Fast Food category

Area Served

USA

Payment Methods

MasterCardAmerican ExpressVISADiscover

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Pizza Hut Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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