Contact Pizza Hut Customer Service
Pizza Hut Phone Numbers and Emails
Toll-Free Number:
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(800) 948-8488
Customer Service:
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(972) 338-7700
Discounts/ Rewards/ Cashback:
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(844) 244-2552Hut Rewards
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(913) 631-0454
Pizza Hut Emails:
How to Contact Pizza Hut?
Most Popular Number:
| Total calls: 17 629 | Issues resolved: 425 | Last call: Mar 26, 2025 |
Pizza Hut Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Pizza Hut Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Pizza Hut is 8009488488. 69% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Tuesday. The average call time is 3 minutes.
Be prepared for the call as Pizza Hut may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Pizza Hut Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Pizza Hut is 8009488488. 69% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Tuesday. The average call time is 3 minutes.
Be prepared for the call as Pizza Hut may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Pizza Hut mainly because of product/ service, staff, shipping and delivery.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Pizza Hut is pizzahutukpressoffice@yum.com. 100% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Pizza Hut Website:
Pizza Hut Help Center:
Corporate Office Address:
Pizza Hut Customer Service Reviews
Cant get online and they make it impossible to get access. I am elderly but have set up my passwords. Every time I try it changes.
Took over 2 hr to get my pizza's. Ordered at 5:29pm came at 7:36. They skipped over my order online.
The whole order was terrible- Cheese sticks way over cooked- very dry and was dark like toasted. Marina sauce tiny portion.
Glad I bought 2 extra. Pizza terrible. Looked like plastic.
No taste . I did not look at food at restaurant-
Want my money back
Cant even speak to person at customer service phone number!
I ordered pizza for my grands yesterday, was no school, I kept checking my tracker to see when the order was going to come, it passed the time it was supposed to arrive, so I called, the recording said there was no order under my number so I clicked to speak to someone, the young lady was very combative, she kept saying maam the driver knocked at your door, I reiterated several times he did not, she then called the driver he gave her the apartment number, he was the wrong apartment, she stated the order was canceled and I will get my money back in 2/3 business days but I could order it again, I told her no I have no more money, she said fine Ill send it back for free, it came and was cold and disgusting! It went in the garbage!
How Good is Pizza Hut's Customer Service?
Summary of Pizza Hut Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pizza Hut?
Product/ Service Question:
- “Complain”
- “Complaint concerning manager treatment”
- “Food complaint”
Shipping and Delivery Question:
- “Wrong order and no one answering at store”
- “On my birthday Feb 2nd me and fiancee ordered the box deal to feed us and few guest. The with the dessert and we get the one with breadsticks with no sauces or two liters and was late”
- “Never got my order. The delivery driver didn't even knock on my door. I live in apartments, and some guy standing by the stairs said it was his order”
Staff Question:
- “Unhappy with my local stores manager”
- “Report Managers behavior and language! Refund on order I never received”
- “Really bad service or maybe NO service at all”
Payments and Charges Question:
- “Charges on my card”
- “Need a receipt”
- “Add store receipt points to my account”
Refund Question:
- “Refund”
- “Want my money back”
- “Refund on bad order”
Account Question:
- “Account locked”
- “Get reward point to my order”
- “Can't get on my account or get my rewards”
Request for Information Question:
- “Need phone number for call center in Santa ana CA to place order”
- “Checking on my refund”
- “Need to talk to payroll”
Employment Question:
- “W-2”
- “W2”
- “Late salary , don't give pay slip”
Website/ Application Question:
- “App problems”
- “Website not working properly”
- “Website login issues”
Activation/ Cancellation Question:
- “I canceled my order still i have charged”
- “Cancel order”
- “Canceling an advanced order”
Cards Question:
- “Pizza took money from my card I did not place an order”
- “Gift card not accepted at local store”
- “E-card issues”
Return/ Replace Question:
- “Change email”
- “Incorrect order”
- “Need to change my address for my w2”
Other Question:
- “Screwed up order”
- “Not satisfied with what I recieved”
- “Not open”
Compare Pizza Hut Customer Service To
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