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Summary of Pizza Hut Customer Service Calls

3812 TOTAL CALLS
87% SUCCESSFUL CONNECTIONS
03:08 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Pizza Hut to Ask about:

Staff:

  • “Hair in pizza and rude service”
  • “Terrible service I'm calling to to complain”
  • “Customer service issue at local store”

Payments and Charges:

  • “I place an order and y have a coupon code it does not work”
  • “Order payment mess up”
  • “Promo code wont show up on online order”

Shipping and Delivery:

  • “Wrong order and was cresited now manager is saying i have never ordered”
  • “They don’t want to deliver to my house”
  • “Wrong order, long wait time, on hold for 45 minutes both times.”

Refund:

  • “Need my refund”
  • “Refund for a order I did Sunday that took 1 hr and 30 minutes to get”
  • “Points refund”

Cards:

  • “Card”
  • “Took more money off card”
  • “Didnt put my money back on my card for an order i never received”

Cancellation:

  • “I had cancel order my debit card still got charged”
  • “Canceled delivery”
  • “I want to cancel a order that i did mean to send”

Product/ Service quality:

  • “To tell you about food quality”
  • “Poor quality pizza”
  • “I ordered pizza online for carryoit and its burnt to crispy”

Employment:

  • “For my W2”
  • “W2 form”
  • “I can’t get my w2”

Website/ Application:

  • “App”
  • “Website”
  • “Application email issue”

Account:

  • “Credit account”
  • “Missing credit limit on account”
  • “Hacked account”

Return/ Replace:

  • “They must return me money 2 weeks ago I am waiting”
  • “Order replace”
  • “Replacement order”

Other:

  • “I couldnt place my order then when i did i never recieved my pizza”
  • “Cold food twice manger rude”
  • “Order not correct, on the pricing.”

About Pizza Hut

Top 5 Pizza Hut Products

Pizza, Sauce, Chicken Wings, Coupon, Pasta

Top 5 Likes about Pizza Hut

Good deals and promos, Friendly staff, Food, Pizza, Good food

Top 5 Dislikes about Pizza Hut

Poor customer service, Service, Quality of food, Bad delivery service, Delivery time

Top 5 Related Companies

Yum, Pizza Hut, Taco Bell

Summary

Pizza Hut, Inc. is a wholly owned subsidiary of Yum Brands. The company was established in 1958 by Dan and Frank Carney as a pizzeria. The fisrt franchise was opened in 1959. In 1970 the company completed its initial public offering. Pizza Hut, Inc. is headquartered in Addison, Texas. Pizza Hut is a fast food restaurant chain and international franchise. This restaurant chain specializes in pizza as well as in some other dishes: buffalo wings, breadsticks and garlic bread. Pizza Hut is the largest pizza restaurant chain in the world.

Pizza Hut reviews and complaints

Pizza Hut is ranked 43 out of 409 in Fast Food category

Area Served

USA

Payment Methods

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