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Summary of Pizza Hut Customer Service Calls

2793 TOTAL CALLS
84% SUCCESSFUL CONNECTIONS
03:19 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Pizza Hut to Ask about:

Staff:

  • “Extremely bad customer service and totally disregard for the instructions for my order”
  • “Bad service and health code”
  • “Poor service from management”

Shipping and Delivery:

  • “Didn’t deliver”
  • “Wrong order and late”
  • “Won’t deliver to my address 7 minuets away”

Payments and Charges:

  • “Complaint store will not allow me to use coupon that corporate sent me”
  • “I did not receive my coupons as promised”
  • “Billing”

Refund:

  • “Refund needed”
  • “Messed up on my order need refund”
  • “Order refund”

Cards:

  • “Card charged 2 different amounts”
  • “Not accepting my debit/credit card”
  • “My money didn't go back on card”

Employment:

  • “W2 form”
  • “I can’t get my w2”
  • “Past employment”

Cancellation:

  • “I want to cancel a order that i did mean to send”
  • “Cancel online order”
  • “Canceled orders still charged credit card.”

Account:

  • “Missing credit limit on account”
  • “Hacked account”
  • “Someone logged into my account t and ordered pizza”

Product/ Service quality:

  • “I ordered pizza online for carryoit and its burnt to crispy”
  • “The pizza was not good. Paid $25 for 2 pizzas, kt was cold and bread and cheese not edible.”
  • “Terrible service and food”

Website/ Application:

  • “The website for my store isn’t working”
  • “Try to order online”
  • “Website down”

Return/ Replace:

  • “Order replace”
  • “Replacement order”

Other:

  • “Confused about deals”
  • “Pizza was not what i ordered”
  • “Payroll”

About Pizza Hut

Top 5 Pizza Hut Products

Pizza, Sauce, Chicken Wings, Coupon, Pasta

Top 5 Likes about Pizza Hut

Good deals and promos, Friendly staff, Pizza, Good food, Food

Top 5 Dislikes about Pizza Hut

Poor customer service, Service, Quality of food, Bad delivery service, Delivery time

Top 5 Related Companies

Yum, Pizza Hut, Taco Bell

Summary

Pizza Hut, Inc. is a wholly owned subsidiary of Yum Brands. The company was established in 1958 by Dan and Frank Carney as a pizzeria. The fisrt franchise was opened in 1959. In 1970 the company completed its initial public offering. Pizza Hut, Inc. is headquartered in Addison, Texas. Pizza Hut is a fast food restaurant chain and international franchise. This restaurant chain specializes in pizza as well as in some other dishes: buffalo wings, breadsticks and garlic bread. Pizza Hut is the largest pizza restaurant chain in the world.

Pizza Hut reviews and complaints

Pizza Hut is ranked 42 out of 374 in Fast Food category

Area Served

USA

Payment Methods

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Pizza Hut Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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