Pizza Hut Contact Information

Toll-Free Number:

  • (800) 948-8488 Assistance using website

Customer Service:

  • (800) 948-8488 Assistance using website
  • (972) 338-7700

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Headquarters Address:

Pizza Hut, Inc
7100 Corporate Drive
Plano, Texas 75254
United States

Other Info:

Hours Of Operations:
Option 2 to speak to a representative.

Social Networks:

Summary of Pizza Hut Customer Service Calls


Customers Contact Pizza Hut to Ask about:


  • “Unsatisfactory customer service”
  • “Unprofessional”
  • “Service poor”

Shipping and Delivery:

  • “Unable to ger a delivert”
  • “Didn't get my food”
  • “They can’t deliver my order”

Payments and Charges:

  • “Charged my card card on two different days and one wasnt my pirchase”
  • “Bill”
  • “Place a order on line but the store os close and they took my payment”


  • “My pizza was burnt and it was col was told I would get a refund. Never got refund instead got a store credit. Do NOT want a store credit I want my money back.”
  • “No refund on my order”
  • “Refund. Was charge doble one with my debit card and my credit card”

Request for Information:

  • “I ordered food, never got a confirmation. But the money is taken out of my account”
  • “I called Pizza hut to check my order and whoever answered the phone hung up on me”
  • “To complain about a store and my order”

Product/ Service:

  • “Trying to order a pizza online and is not given me the 50% off coupon of the website”
  • “I placed an order and never received it”
  • “I need my order are my money back”


  • “I ordered from your college st pizza hut at 354pm yesterday n received it at 556pm they say it was free but my money was not bac on my card...The pizza was very cold n im very dissapointted”
  • “Tried to redeem points and it keep asking for a credit card.”
  • “Ordered pizza with credit card ladt night but never got delivered”

Activation/ Cancellation:

  • “I need my money back fo r this order they wouldn’t allow me to cancel even after it was a hour late and cold pizza and wings HORRIBLE”
  • “Cancellation and refund”
  • “Need to talk to someone about canceling an order”


  • “Locked account”
  • “Account not ordering”
  • “Account”

Website/ Application:

  • “App trouble”
  • “Website doesn't work been trying to order for 45min”
  • “Website not working”


  • “Job aplication”
  • “I need a job”
  • “For my W2”

Return/ Replace:

  • “Pizza looksed horrible returned it.”
  • “Return fund”
  • “They must return me money 2 weeks ago I am waiting”


  • “I need the number for human resources”
  • “My code isnt working”
  • “Order never showed”

Pizza Hut Rating Stats

2.1 out of 5 stars
based on 2055 reviews
See all 4279 reviews reviews

Rating stats

  1. 790 reviews
  2. 617 reviews
  3. 398 reviews
  4. 166 reviews
  5. 84 reviews

Rating trend

About Pizza Hut

Top 5 Pizza Hut Products

Pizza, Sauce, Chicken Wings, Coupon, Pasta

Top 5 Likes about Pizza Hut

Good deals, Friendly staff, Food, Pizza, Good food

Top 5 Dislikes about Pizza Hut

Poor customer service, Service, Quality of food, Bad delivery service, Delivery time

Top 5 Related Companies

Yum, Taco Bell


Pizza Hut, Inc. is a wholly owned subsidiary of Yum Brands. The company was established in 1958 by Dan and Frank Carney as a pizzeria. The fisrt franchise was opened in 1959. In 1970 the company completed its initial public offering. Pizza Hut, Inc. is headquartered in Addison, Texas. Pizza Hut is a fast food restaurant chain and international franchise. This restaurant chain specializes in pizza as well as in some other dishes: buffalo wings, breadsticks and garlic bread. Pizza Hut is the largest pizza restaurant chain in the world.

Pizza Hut reviews and complaints

Pizza Hut is ranked 53 out of 585 in Fast Food category

Area Served


Payment Methods

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Pizza Hut Stats

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Number of Reviews

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Number of Calls

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