Pizza Hut - Complaint about customer service
We went to the Pizza Hut in Buckhannon West Virginia we ordered a supreme pizza with cheese knots it took them 45 minutes to bring out the wrong Pizza they brought us out pepperoni then we ordered garlic knots and they dropped them on the floor she never brought us any marinara sauce the waitress and then we told her we ordered the Supreme Pizza she took it back to make us another one we were still asking for marinara sauce we asked eight times for the marinara sauce we asked for times for another beer she brought out our Supreme Pizza after over an hour and then forgot our garlic knots and had to go back to get those still not getting my husband's beer way over an hour I told her that I was not happy because our dinner was way over an hour and our food sat there in their window getting cold because she didn't know what she was doing I will not recommend this facility to anyone and our problem has not been resolved yet as of today and what they did is they took our pepperoni pizza back that wasn't what we ordered and through some more toppings on it and called it a supreme and brought the same Pizza back out
Reason of review: Poor customer service.
Monetary Loss: $41.
Preferred solution: Full refund.
Pizza Hut Cons: Waiting time.
Location: 549 Liggett Addition Rd, Buckhannon, WV 26201
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Take Me Home, Country Roads, to the place I belong, West Virginia, Mountain Mama, Take Me Home, Country Roads.