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I ordered a pizza small box and also boneless wings. I paid by credit card and ordered delivery.
Nowhere when I ordered did it say they dont come in my apartment building. My phone rang and was no more than one sec. my apartment was buzzed no one came up to my apartment. I called the store and all they did was yell and accused me of yelling and hung up on me.
I called 6 more times and they kept hanging up on me. I finally got ahold of someone that was just as rude as the last person. I have ordered before doing COVID and they left it outside my apartment door. I have never been treated so wrong ever.
I will never order from Pizza Hut again. It should state online that if you live in an apartment you have to walk down to get your pizza.
I ordered no contact. Dont get why I would walk down if its no contact
User's recommendation: Never order agan.
Monetary Loss: $23.
Preferred solution: Apology and my money back 23.43 plus tip.
Location: 6428 Pearl Road, Cleveland, OH 44130