Pizza Hut - Blotched Cheese Pizza
I love pizza hut and often order from there.However, I had an experience at the store located at Miami FL, 6625 S Dixie Hwy, 33143 on January 29th around 8:30pm.
I ordered pick-up, and when I got home I realized the pizza had excessive spots of missing cheese. So I called the manager who's name I believe is Tony and I told him and obviously I was upset because we had driven all the way up there and all the way home to find a very unpleasant pizza that I paid for. I wasn't rude, but I did express my frustration. It gotten even worse after his response to me was "ma'am, I saw that pizza and there was NOTHING wrong with that pizza!"...
I couldn't believe that he blatantly and rudely refuted a customer, as if he was eluding to me making false complaints.
I told him I would contact corporate and his response was for me to go ahead.I really hope that call was recorded because for him to be a manager he has no customer service.
More Review Details
- Reason of review:
- Poor customer service
- Monetary loss:
- Product or service
- Pizza Hut Pepperoni Pizza
- Review category
- Fast Food
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