Pizza Hut - Blotched Cheese Pizza
I love pizza hut and often order from there.However, I had an experience at the store located at Miami FL, 6625 S Dixie Hwy, 33143 on January 29th around 8:30pm.
I ordered pick-up, and when I got home I realized the pizza had excessive spots of missing cheese. So I called the manager who's name I believe is Tony and I told him and obviously I was upset because we had driven all the way up there and all the way home to find a very unpleasant pizza that I paid for. I wasn't rude, but I did express my frustration. It gotten even worse after his response to me was "ma'am, I saw that pizza and there was NOTHING wrong with that pizza!"...
I couldn't believe that he blatantly and rudely refuted a customer, as if he was eluding to me making false complaints.
I told him I would contact corporate and his response was for me to go ahead.I really hope that call was recorded because for him to be a manager he has no customer service.
More Review Details
- Reason of review:
- Poor customer service
- Monetary loss:
- Product or service
- Pizza Hut Pepperoni Pizza
- Review category
- Fast Food
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Poor customer service, separated blacks and whites to different areas. Pizza not what we ordered. Cups stayed empty..."
- "I have a coupon for $10 for 2 large 3 topping or specialty pizza expires in October. The total i was told on the phone was $31.xx. i said i..."
- "Where is the bacon and cheese as advertised? Highly disappointed as I have been a customer for many yrs. Spending $18 on a pizza to only find that there was..."
- "Check out this FPL repair job on a residential 200 amp underground service wire (see attached photo). We ran across this and figured that this shoddy repair work, clearly made..."
- "Hello from Amazon.com. We can certainly understand your concerns about this claim being closed. However, as stated in our previous message, regarding 1x4-1726519-22xxx69: The seller who fulfilled this order indicates no return has been..."
- "1. Rented a Thrifty car online 1 week in advance. 2. Next day received email with 25% discount offer so made new reservation online. Attempted to cancel 1st reservation but system..."
- "It always interesting how all the review sites show either unhappy customers or happy customers. Come on people, when you process thousands of orders, not all transactions will go..."
- "Instant Bulk SMTP Instant Bulk SMTP is an outgoing email service that will allow you to send emails from your email address either you have your own software or you don’t..."
- "In short I have had a pair of lucky jeans for over ten years still my favorite. Baught 3 new pairs 3 months ago and they fell apart. old tag..."