Pizza Hut - Bad management and customer service
The pizza was ordered with no pizza sauce. When the manager, Taketta, was notified, she got an attitude.
We went back up to the restaurant to exchange the pizza. They took the pizza and we could hear the employees in the background yelling, โsomeone is trying to get free pizza!โ She never corrected them. When we returned home, it was the same pizza that still had no pizza sauce which had been reheated.
I called to the restaurant and asked to spw the general manager only for Taketta to answer the phone, place me on hold and hang up. I called back again and with a nasty attitude, she started a confrontation over the phone.
Reason of review: Poor customer service.
Location: 9486 W Broad St, Richmond, VA 23294, USA
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Comments
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Just chalk the whole experience up to Tuition in the School Of Hard Knocks, and find somewhere else to get your pizza from now on, even if you have to make frozen pizzas from the grocery store, they would be better than what you would get from that Pizza Hut.
Don't go there again. Finding another pizza joint is not hard to do nowadays.