I placed an online order with text notifications. I used the special instructions box to state "use back door" since we were on the patio.
I received a text tgat my pizza was out for delivery at 6:17 pm. At 7:05pm still no pizza. Called the store and was tild they knocjed on the FRONT door. I explained that i had stated to used the back door since we were outside.
Representative immediately popped an attitude. Stated i could come pick up the pizza. I asked if it was the same one since it had been an hour and she said yes! I told her no thanks and she hung up on me.
Sorriest customer service ever! Bad attitude, rude, could not follow directions and never even tried to correct problem.
Review about: Pizza Hut Delivery Service.
Reason of review: Problem with delivery.