Pizza Hut - Accident grease dumpster had overflowed into my driveway during a rainstorm and they choose to say there's nothing they can do
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Hello my name is Robert newland I live in Chillicothe ohio. I had an accident where I had slipped and fell due to the grease dumpster that has drained in my driveway.
It hasn't been taken care of in such a long time it had overflowed down into my driveway. I sought medical attention and I proceed with physical therapy this week. I had a contusion to the hip at rest injury and a neck injury. Nobody has contacted me with any resolution I was told the cuz it didn't happen on their property there's nothing they can do.
I just see that if the dumpster had been taken care of properly and cleaned out as it should have been it would have never happened and they don't want to take responsibility for it. and I just don't know what to do at this point I've contacted the Pizza hut and they haven't really given me any answers. If somebody could get back a hold of me with a resolution I would greatly appreciate it I would like to get this taken care of I've taken all pictures and documented everything and even spoke with the manager the evening that it happened she came outside and I showed her what happened and even agreed that the dumpster didn't have a secured lid and it had not been taken care of in such a long time that it was overflowing the exact moment we were standing there talking. she proceeded to tell me that it was Dairy Queens and come to find out it was in fact Pizza Huts it still took over a week and a half before the dumpster got replaced.
As I speak there is still vegetable oil on the ground back there. I just need somebody to get a hold of me ASAP so I can get this taken care of thank you and God bless
User's recommendation: I was just hope when somebody contact the next person due to an accident that they are ethical about how they talk to somebody because of the person I talked to you was screaming and hung up on me and nothing got resolved the guy talk to me like I was a dog and told me that I was out of luck and there was nothing they could do. I've even contacted corporate and still nobody has returned any calls or tried to resolve this I tried to fill out an incident report the night at heaven and they told me that there wasn't any and I'm just not sure what to do I just know I'll never spend another dime at this place.
Product or Service Mentioned: Pizza Hut Customer Care.
Monetary Loss: $1000.
Preferred solution: Let the company propose a solution.
Pizza Hut Cons: Manager manager tried to fight us, Place is falling apart, Bait and switch add, Resolution from local restaurant.