Pizza Hut - A push pin in a pizza

674 of 1853 Pizza Hut reviews

Ordered two pizzas last night, picked them up and drove home.Upon eating one of the pizzas, I got pricked on my upper palate by a push pin which I immediately spit out.

I don't know if this was a *** joke by the cooks or irresponsibility by them. I have two young children and luckily they didn't get the slice that I got or I would have been at the emergency room having the push pin removed if they would have swallowed it. Not a satisfied customer and will no longer eat pizza from Pizza Hut. Manager recieved the pin and my complaint at the location in Pasadena, TX Spencer Hwy & Red Bluff last night.

He asked his cooks who made the pizza and neither said they made it.I was refunded the cost of the pizza and also made a complaint via phone to a corporate manager last night 04/27/2015

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
      No items
  • What I disliked
    • I dont like objects in my pizza

Reason of review:
Bad quality
Monetary loss:
$21
Product or service
Pizza
Review category
Cafes, Restaurants and Bars
review #628335 by

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AtlantaRobert

May 30, 2015 #989677

Uggg -
DJLatin, lesson #1, NEVER return the foreign object to them!
25 years ago when eating a Burrito Supreme from a Taco Bell I bit down on a sour cream extruder (the nozzle from the huge sour cream dispensing tool). I brought it in with me when I went back to complain and let the manager take it. When I brought in my bill for the crown I needed for the tooth I broke the manager who had promised to pay mt dental bill was no longer at that unit and nobody else supposedly knew who I was or witnessed me talking to that manager. That was a $3,700 error, plus potentially another $1,200 in lost wages I could have claimed. Instead, I was told if I came back they would call the cops and issue a trespass because as far as they were concerned I was trying to scam. If I still had the extruder, which was unique to Taco Bell equipment, they NEVER would have tried this. I am sure that the manager talked to his regional after I left and when they discussed me letting them keep the extruder I'm sure they decided to play as if it never happened.
I'll bet anything that push-pin matches what they use in that unit so would have been important to keep.

1 1 Reply
DJLATIN

Jun 17, 2015 #996282

Yes I made that mistake of not taking it back but the guy was quick to trash it. I still have yet to have a regional manager apologize, go figure. No business from us anymore though even though others will continue to buy "stuffed" pizzas from them.
Thanks for the reply AtlantaRobert

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