Anonymous
map-marker Brea, California

Review from Brea, California

I won't eat their pizza ever again. They changed their cheese to some horrible smelly cheap *** version. Old pizza Hut had such great tasting pizza but when they started making $10 pizza it started tasting like ***.
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Reason of review:
Not as described/ advertised
1 comment
Ahniya Mau

I agree. Pizza Hut has the worst Pizza going.

It was nothing but grease and under cooked dough and some artificial imitation mozzarella cheese. I will never eat at a Pizza Hut or order a Pizza Hut Pizza to be picked up. They have lost my business for life.

Another fast food chain that has gone down the drain first then into the toilet. Pure garbage.

Anonymous
map-marker San Francisco, California

Pizza Hut Pizza Review

Hello Pat I want to discuss your experience at Pizza Hut can you call me 973 885-****. Victoria Looking forward to hearing from you .
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Reason of review:
Poor customer service
Anonymous
map-marker Atlanta, Georgia

Pizza Hut Pizza Review

Tried to get tv special 2 med. pizzas 6.99 ea up to 4 toppings. I place my order and the guy at counter tells me like 22.oo. This was at blake st pinebluff ark. Then tried to tell me it was tax. I have never heard of 8 dollars tax on 14 dollar order. I left pissed off no time to fool around with dumb *** was on my way to work. I said the tv special before started order
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Anonymous
map-marker Marshalltown, Iowa

Pizza hit used to have good pizza. What happened To quality control? Make a a good pizza and people are happy. And happy people come back and bring more people.

Well last night we did not feel like cooking, so pizza sounded like a good idea. We have been getting pizza from pizza hut for years.

And it has always been good, and when not good at least decent. We ordered 2 large pizzas, one white sauce, with chicken, olives, mushrooms, onions, and bell peppers. The other was 1 topping burger I think? Both with thin crust.

Well the pizzas were not just cold, But nearly inedible. Now Iv'e had a lot of pizzas in my life. But these pizzas were by far the saddest excuse for pizza Iv'e ever had. They were ordered from pizza hut in Marshalltown Iowa.

I myself have been in the restaraunt business for many years, and know all about quality control. My question is simply is. Is there no quality control over the products that are being put out. Or have it got to the point that people just don't care any longer.

The Pizzas were more like cardboard with very minimal sauce, nearly nonexistent, cheese, and toppings, far any iv'e anything Iv'e ever had in my life. Not so sure if I will continue to even go to pizza hut again? All in all it was the kids that were the first to say something. But they were also the first to eat any of it.

2 Lg. pizzas that couldn't have had a combined weight of a pound and a half.

? What can or will be done to remedy this very very sad injustice to pizza lovers everywhere??

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Loss:
$38
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

Anonymous
map-marker North Vernon, Indiana

Pizza Hut Pizza Review

Ordered 5:30 at beaver falls pa. Still not delivered 7:12 online pissed off....
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Reason of review:
Problem with delivery
JeanDePrato H
map-marker Pittsburgh, Pennsylvania

Consistently Wrong Orders

This was my 2nd fiasco with the Pizza hut at 510 Hyde Park Rd, Leechburg, PA 15656 (724) 845-****. I was redeeming a "have a pizza on us" coupon from the LAST fiasco with this particular Pizza Hut location. I saw when I opened the box that the order was wrong yet again. When I called the location to register my complaint I kept getting disconnected and when I finally got a person on the line and asked for the manager it wasn't too long before she answered this time. When I began to register my complaint with them she (I think I was talking to a woman) hung up on me. I have filed another complaint on the Pizza Hut website and who knows where it will go from here. I am beginning to think my Pizza Hut days are about over.
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Loss:
$20
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous

Pizza Hut - Pizza Review

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Probably the worst service out of any restrurant. Been here for 2hrs just got our food. Manager stared at us before talking to us after 5-10 min of waiting for him
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1 comment
Guest

Why did you even STAY 2 hours? I would think after 30 min or so one would just say the *** with it and leave.

That Pizza Hut must be thee most horrible one around. I managed one 10 years.

I've seen people wait for half hour or so but holy ***. 2 HOURS!!!!

Anonymous
map-marker Oxford, Ohio

Terrible Service and Product

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I decided to try Pizza Hut for once because I had never tried it and I like to try different pizza. So I ordered from the Oxford, OH location. After 1 hour and 15 minutes of it not arriving on a Wednesday afternoon, I called them to ask where it was. They told me they would bring it there soon. 30 minutes after that I got it. The delivery guy basically threw the pizza in my face and walked away before I even had a chance to tip him (not that I would have). I opened the box, and there was a blackened, cold, UNCUT pizza. Seriously? I had a cardboard disk in my kitchen. If it wasn't a $7 medium I would have called and complained, but it honestly wasn't worth my time. Needless to say, I will never be ordering from Pizza Hut again. I should have stuck to the trustworthy and superior Papa Johns.
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Loss:
$10
Reason of review:
Poor customer service

Preferred solution: Fix this problem so it doesn't happen to other people.

Enjoli Kqa

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Verified Reviewer

Pizza Hut Pizza Review

Ordered a pizza and a chocolate chip cookie and I'm waiting 2 hours for it and still got nothing just waiting and they're like 4 blocks away I can't with this place great pizza but service suck really badly
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Anonymous

Pizza Hut - Pizza Review

I just left the location in Farmerville, La. I hope you have cameras in your register because your cashier (who was not wearing a name badge, I looked) just took the money for my pizza (exact change of 30.29) and did not open her register at all - just printed a ticket stabbed it on the litte receipt thing - walked to the back with my money still in her hand and turned around and shoved it into her bra. I have no receipt and I always get a receipt taped to my box at other locations. I wonder if I have no receipt because my order was voided or something so that she could take the money? Please look into this - I saw no visible cameras and I highly suggest you get one.
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Anonymous
map-marker Cleveland, Ohio

Pizza Hut Pizza Review

The one on turney rd in Garfield hts oh. I would order there probly 15x more a year if they could jus get the pizza to me on time. I order out of other places all the time becuz ur service sucks. I love Pizza Hut but hate to wait for their slow ***. Get it together.
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Reason of review:
Problem with delivery
Anonymous
map-marker Pasadena, Texas

Pizza Hut - Pizza Review from Pasadena, Texas

512-320**** is the phone number. I spoke with a man that claims to be the mgr. His name is Chris. I called the store to order a pizza for my son. I wanted to pay with my card. He's in austin with no money and no car so he had to get a bus pass from an organization to go pick it up. I ordered the pizza and said I need to pay with my card. He claims he could not do it. I questioned why. I did it last week. He bluntly stated no you did not. That's not our policy. Well yes. I did. I still have confirmation on my phone. He still rudely argued with me. He was very unprofessional on how he handled the situation. I have all information needed to use my card to pay for my sons lunch. I am extremely upset with how this was handled. And I'm more upset because my son is hungry and can't eat. I would greatly appreciate if someone could help with this issue. My phone number us 832-373-****. Donna
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4 comments
Guest

Why not give your son some home cooking instead of ordering pizza for him. A week of home cooked meals will cost the price of one pizza.

No wonder your son has financial problems, his mother does not know how to budget, so neither does he. I also agree with the other poster, telling someone no does not mean that they are rude. If arguing is considered rude, you yourself were rude and unprofessional you hypocrite.

Also if the organization your son is on gives free bus passes it also gives free food.

Guest
reply icon Replying to comment of Guest-885532

Yeah the organization does give free food, but it only covers groceries, it does not cover restaurants, and my son wanted pizza. He is college age and it is not fair that he cannot eat pizza like all of his friends do, and he does not live far from me, he lives an hour drive from me.

Last time they did allow me to use the credit card but I had to go to my son's house to sign for it. This time I could not go over to my son's house to sign for it because I don't have access to a car. You must be the manager because that is the exact thing he said to me. That the person who the card is issued to is the one that needs to sign for it.

That the allowed this last time because I went to my son's house to sign for the pizza. I do cook for him and take food to his house, but he is entitled to pizza and other foods every once in a while. The organization he is getting the bus pass and food vouchers from is horrible, they do not cover restaurants, only grocery store foods, and mostly only foods he does not want to eat. My son is now hungry, and he has some money on his vouchers but he does not want to eat any of the food that applies on the vouchers.

He wants pizza, when I went to call my son and tell him what happened he told me that he would rather go hungry than eat the food that is listed on the vouchers for him to be able to purchase. I told him to take the bus and come over so I could feed him, but he has a craving for pizza and nothing else.

Guest

It is no wonder your son depends on you and still cannot make a living for himself, you still pay for his food, isn't it about time he grew up and got a job? Also refusing to give in to you and doing things your way is not the same as being rude.

With a poor role model of a mother like yourself it is no wonder why your son is doing so badly. You cannot always bail your son out of a jam, he needs to get a job.

Your son moved far from you to get away from you, and now he only calls you when he needs money, that is just sad and pathetic. Also stop lying, they would need the actual card holder for the signature so you could not have done this last week.

Guest
reply icon Replying to comment of Guest-885531

Nothing wrong with his mother buying him food, maybe he's an only Son and has mental problems. Think before you talk mcfly think.

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Anonymous
map-marker Lincoln, Nebraska

Ignored

I was the only customer in the building, I was already at least 10 minutes late since I accidentally ordered it from the wrong location, and I was told to wait 5 minutes while the 3 employees just talked to each other. When they did decide to help me they just looked at me like I was ruining their lives. They ran out of the proper size of boxes so they gave us a smaller amount of food, instead of giving us complimentary food for their error. I only got half the breadsticks, come on! (10th & Hwy 2, Lincoln, NE)
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Loss:
$3
Reason of review:
Poor customer service

Preferred solution: Price reduction

Anonymous

Good pizza

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It's one of the best pizzas in jersey. It's worth it to buy.way better and faster then dominos if you never tried it worth it to try good,cheap and delicious.mmmmmm there is too many places out there and tv's really hard to find a good place to buy pizza here in jersey I have tried them all and for now on I will stay with pizza hurt for sure they got a customer hope the service never changes.dominos used to be good but with time the service went downhill hope the same dosent happen with pizza hurt, I guess only time will tell. Well what else can I say about it? You have to try for yoursel and be the judge.
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Reason of review:
Good quality
Anonymous
map-marker Whittier, North Carolina

Pizza Hut Pizza Review

I ordered online and did not receive a discount that was promised online but not honored by the store.
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Reason of review:
Not as described/ advertised
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