Anonymous
map-marker Baton Rouge, Louisiana

Pizza Hut - Pizza Review from Baton Rouge, Louisiana

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Pizza Hut - Pizza Review from Baton Rouge, Louisiana
I would never eat from pizza hut again. First of all my pizza was cold, burnt and late. They empolyees had the nerve to have an attitude, and kept hung up in my face.
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Reason of review:
Bad quality
Juel Siy
map-marker Newark, California

Pizza Hut - Pizza Review from Newark, California

I put in an order for a pizza they said it would take only 45 min they never came in or called so I decided to call and they said they cancelled my order because they called me and I didn't answer I never got a call and I can prove that so she said I could pick it up if I wanted to do I said I would she said it would be ready I get their and they tell me I never had an order in and that it would take 25 min so I said I had just called and they said it was ready he tha called the manager I asked her for proof that I had put in the order the first time and she said she couldn't do that so I asked why she than gave me a nasty look and said that it was up to her to take my order so I asked if she was gonna take my order and she said no than walked Back to the room.. I am really upset this is not right I didn't do anything to mess anything up and yet I got a really nasty attitude
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Reason of review:
Order processing issue
Anonymous
map-marker Flint, Texas

Pizza Hut - Pizza Review from Flint, Texas

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Hi....I ordered a supreme stuffed crust pizza tonight at the south Tyler, TX location on South Broadway. 2 hrs later my pizza was delivered, or at least I thought it was my pizza... It was a thin crust cheese pizza. I told and even showed the driver that the pizza was wrong...he called the branch and said to allow a few minutes, he would have the correct pizza on the way. An hour later, I received another pizza, it was a supreme pan pizza minus the cheese....there was no cheese on the pizza and it wasn't a stuffed crust!!! I have made several attempts to reach out to the GM of this pizza hut ( 4 out of the 6 times I've ordered from this pizza hut, bc the order is almost always wrong) and he/she never addresses the situation- no one has EVER tried contacting me. They've made it very clear that they do not care.....I'm ok with that.....bc I will never order another pizza from pizza hut! I suggest that if you are ordering from this location......DON'T!!!! Your order will not be correct! Sent from Yahoo Mail on Android
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Reason of review:
Problem with delivery
Anonymous
map-marker Gifford, Illinois

Pizza Hut Pizza Review

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Was called by deliver guy and asked if I wanted to tip!!can't believe this guy has the odasity. To do this !!! I am disgusted . Makes me disappointed in pizza hut
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Reason of review:
Poor customer service
Anonymous
map-marker Temple, Texas

Pizza Hut - Pizza Review from Temple, Texas

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I ordered 2 pizzas last week, and one was not correct. I was told that I could call and have the pizza replaced at no charge in the future. A week later I call to order and the customer service was TERRIBLE! And I was told that I had a $6.99 credit and that did not cover the pizza that I ordered. The only additional item I ordered was wings and my total was $18.00. If you messed up on my order, why am I only being credited a portion of the pizza and not the pizza in full? This is the worst service I have had and will not continue to order and pay double for an error that you made! And the girl on the had had the audacity to to put me on hold (placed the phone down) for a manager, but I still heard her say, "ugggghhh, I hate talking to customers on the phone!" Really??? Customer service is what you were hired for! Find another job if you can't do what you were hired to do!
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Reason of review:
Order processing issue
Anonymous
map-marker Chalmette, Louisiana

Pizza Hut - Meat Lovers Pizza Review from Chalmette, Louisiana

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My husbsnd and I had a MeatLovers pizza and mild wings. I placed our order at 627 pm and pizza was entered at 632 pm. My reciept of delivery time reads 727 pm. Our pizza was not delivered to my home until 743 pm. Now to the root of this problem, our pizza was rock hard, cold , and to top it off the shortage of sauce. I have paid for what i asked for but actually recieved a pizza with no sauce also. The wings we ordered were cold and over cooked or baked as they were rock hard themselves. My husband and I payed hood money for what was delivered to us. The order was " 1 Large Meatlovers, and 1, 8 Piece Mild Wings". The total amount due our reciept is $22.40. The store number is " 028253 , in Chalmette La. 70043. The ticket delivery number is # 0136. The date of service is 12/02/15. I am requesting a reply from someone in the executive complaint department please. We work very hard for our money and it is ashame to have thrown our earned cash away on food being delivered to our home in this condition. My husband and I would have been greatly embarrased if it were a weekend family get together especially it were game day. Sincerly Sad Mr. And Mrs. Ronsonette 504-577-****
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Reason of review:
Problem with delivery
Kaheem Zta
map-marker Enumclaw, Washington

Pizza Hut - Pizza Review from Enumclaw, Washington

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Pizza hut sucks! Great food if you can get it but....a month ago i ordered pizza after 6 tries to get thru enumclaw pizza hut does not ever answer the phone. 3 hour window. Tried to call back so we could pick our order up. No answer. Finally went down. 50 dollar order had been sitting there for two hours. Called 3 days straight at different times til i finally got thru. Excuse was they were busy. Manger was rude but finally gave me a 40 dollar credit. Hmmm my screwed up order was for 50 dollars. Tried for a month to use the credit6 different days in a month to get thru. When i got thru 2 times i was told they wiuld call me back. Never called me. Got my credit today after 3 tries. My order was wrong!! So....they lost a customer forever! !!!!
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Reason of review:
Order processing issue
Anonymous
map-marker Croydon, New South Wales

Pizza Hut - Pizza Review from Croydon, New South Wales

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I spent 35 min trying to order online wouldn't let me so I rang Woonona Pizza Hut 1910 Thursday 24 th December a lady by the name Emma answered and said I can't help you I asked to speak with the manager and got told no you can't so I asked for his/ her name to make a complaint that's when jarrod got on the phone and said what do you want? *** off and ring Dominos there down the road. Both staff were rude and very disrespectful guess where we eat now #dominos
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Reason of review:
Poor customer service
Anonymous
map-marker Lafayette, Louisiana

Pizza Hut Pizza Review

Waitress was upset because a question was asked about the wrong pizza order we received during dine in service. Rude waitress and the manager was standing right there and did not intervene.
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Reason of review:
Poor customer service
Anonymous
map-marker Sarasota, Florida

Pizza Hut Pizza Review

You people are so *** you think Pizza Hut mess up your order it you dumb as people not knowing what your ordering
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Reason of review:
Order processing issue
Anonymous
map-marker Concord, North Carolina

Pizza Hut Pizza Review

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I am a loyal customer. I feel like I have been mistreated. After paying $40 i received the wrong pizza. After calling back the employees kept hanging up on me. Then one of your employees cursed me . I am very disappointed with your browser place of business. The guy also told me he would spit on my next pizza. Pizza has very poor services
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Utica, Michigan

Poor customer service fron Pizza Hut

WHAT A RIP-OFF Pizza hut is!!!! They forgot items on my order, when I called they said they would credit me $7 and gave my wife a number to reference on my next order, When she tried it on te next order - they suddenly had no record of it!!!!!!!! PH offered a $5 pizza to cover my loses. Another joke from PH. Here is my response! This is ridiculous - A PIZZA WITH 3 TOPPINGS!!!! I think you should do more than this! All the calls I made, aggravation over a short order, being treated as a NON VALUED CUSTOMER rather than a VALUED CUSTOMER, losing my money, etc.!!! If this is all you can do - FORGET IT. I'll just keep spreading the word about - HOW BAD PH IS!!!!
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Reason of review:
Order processing issue
2 comments
Guest

I think you should get a job so you do not beg for freebies. They already gave you something for free, what more do you want?

Guest
reply icon Replying to comment of Guest-1097906

Another joke from PH. Here is my response!

This is ridiculous - A PIZZA WITH 3 TOPPINGS!!!! I think you should do more than this!

All the calls I made, aggravation over a short order, being treated as a NON VALUED CUSTOMER rather than a VALUED CUSTOMER, losing my money, etc.!!!

I have to agree with you, if they are going to offer you something and you are going to demand more, than they are not going to value you as a customer, you want to feel like a valued customer than be grateful not greedy.

If you are that desperate for a free meal there are probably soup kitchens in your area. You can spread the word that PH is bad, but what you get is you are greedy and ungrateful after reading your complaint.

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Anonymous
map-marker Louisville, Kentucky

Pizza Hut - Pizza Review from Louisville, Kentucky

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This is in regards to the Pizza Hut on new cut rd Louisville ky!! We have been ordering from that location for 13 yrs!! Tonight we place an order!! It was wrong!! My husband drives back up there !! They get it wrong again!! And not to mention!! Very rude manager !! Dillion! Or zach was his name!!! If you review the history of our orders ! They are always the same!! This wack !! Twice he out no onion! No green pepper or mushrooms! On a super supreme!! When I told him twice not on the supreme!!! You may need a new manager!!! Since we order at least once a week for 13 yrs!! Not the kind of customers you want to lose !! Thank you
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Livingston, New Jersey

Pizza Hut Pizza Review

Worst experience ever!! Ordered my food waited over 2 hours and had to cancel because the girl who picked up said it was just getting ready to go out. Never will I order from this place again!
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Reason of review:
Order processing issue
Anonymous
map-marker Burbank, California

Pizza Hut Pizza Review

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Ordered a special deal that was one price but when it appeared on the ticket it was $2.00 more ???
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Reason of review:
Pricing issue
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