Pizza Hut
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Cross Roads, TexasPizza was not what I expected.
- Pan pizza
- Accuracy will expectations
Preferred solution: Please just make the pizza the way that I expected.
User's recommendation: Please be very specific about your order,…otherwise they may make substitutions and/or provide you with a product that you weren’t expecting.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Orlando, FloridaBad experience at store, and bad pizza and wings.
Stay away from the Pizza Hut in Temple Terrace. Filthy, crude language and the food is poorly prepared served. Busch Blvd much better and faster.
User's recommendation: Be cautious
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerRefund
Preferred solution: Full refund
User's recommendation: DO BETTER ! SHOP SOMEWHERE ELSE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAdvertising
- Nice taste
- Not much meat on pizza
Preferred solution: Better advertising to include everyone
User's recommendation: Try once and see how much toppings you get per slice
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Helotes, TexasComplaint
I haven not received any contact from Pizza Hut about my issue. I do not feel that I will.
I called the store to complain. The manager got on the phone and the first words out of his mouth were: "I'm not going to remake that pizza. I'm telling you that right now." I was shocked and let him know I did not get a Pepperoni Lover's pizza and could text pictures. He asked if I got the pizza for free.
I said yes. He said he already remade the pizza once and would not do it again. I informed him that the pizza had not been remade, I used points I earned. He said he saw the pizza made himself and double the pepperoni were added.
I again offered to text pictures to him. He said the best he could do was offer $5 credit. I told him at that point after treating me the way he did, he could give the credit or not.
I was going to go higher to complain about the way I was treated. I am not a scammer or a freeloader.
Website Failure
I am in sales and marketing and have ordered pizzas using PIzza Hut's website for many years. The developers should all be fired immediately.
The website constantly fails requiring reentry over and over. I spend hours trying to get a simple order to go through. I try the website on both my phone and my computer with ongoing failure. I have tried to call and complain for the past year and there is no one to take my calls at the corporate office.
The phone messaging system only directs you back to a store for complaints which has nothing to do with Pizza Huts website. Yum brands is losing hundreds of thousands of dollars due to their lack of due diligence on the website. I have been ordering from pappa johns and dominos because their websites work correctly. I'd like a call from someone at the corporate office to deal with this issue and to get it corrected.
My phone # is 214-336-****.
I will be sharing all of this information over the internet unless I get a call. Thank you.
Preferred solution: Someone to speak with who can correct their failed website.
User's recommendation: Never Utilize this Company or Ordering Website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | La Vernia, TexasBad experience
- No pros
- Food coming out incorrectly
- One employee working the entire store
Preferred solution: Better experience
Employee misconduct
Harassment from a worker
User's recommendation: Go to another location
Charge extra on my card
Food issue
- I always like the cheesiness
- Worker theyre not customer friendly
Preferred solution: Full refund
User's recommendation: Dont but from this location
Terrible service
User's recommendation: Don’t order here unless you want to wait all night long for delivery
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Chicago, IllinoisComplaint
User's recommendation: Order from somewhere else or something ...they make a mistake and seem not to care and they don't help you on any way...rude and disrespectful
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lewisburg, PennsylvaniaHorrible experience
- Conveniently located
- Poor customer service and take out service
Preferred solution: Full refund
Highly disappointed
Preferred solution: Speak to cooperate
User's recommendation: Don’t go there
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You should be refunded only if you returned the food.