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2.1 Based on 1193 reviews
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  • Customers like
    • Friendly staff 8
    • Good deals 7
    • Good food 6
  • Customers don't like
    • Poor customer service 39
    • Service 29
    • Being lied to 26

I ordered pizza at 6. 2 hours later I was still waiting and calling them. They offered me a free pizza credit. It wasn't real..I called back one. Week later and manager said I was a liar and offered to fist fight me if i came to store. They never apologized . I even showed them.a log of 6 phone calls.

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I called and ordered pizza last Saturday at 6 p.m. they never showed up I called back 5 times to ask for my pizza was and never got pizza or an answer. The last person I spoke to said they would give me a credit. That credit does not exist either. I called the manager yesterday and she said that I was full of baloney that I never called that was a big lie to come over to the store and Challenge her. I guess she wanted to get into a fist fight I... Read more

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I ordered a pizza box on 12/2/2016 and asked that the pizza box be delivered at 8:00pm. After waiting an hour and a half I called pizza hut and was told that my ordered couldn't be found anywhere in the system. So I called for a replacement order and was offered $5.00 off the order. I felt the offer was an insult given the time and effort I have spent in regard to the situation. I hate companies that don't stand by their product! Read more

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Avoid Pizza Hut In Conway AR on Oak St. A couple months ago we ordered a pizza delivered to our house. Pizza never came but we were charged. After a lengthy phone conversation with the manager he agreed to a full credit on my wife's account. Well she desired pizza tonight. picked up the phone to order and that manager is no longer there and they have no record of either one of us ever ordering pizza there before. I've ordered there at least 20... Read more

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I visited the location on 1130 S Hairston RD Stone Mountain GA 30088 I went to pick up my order and noticed it was wrong. I had the large two topping pizza and it only had one topping. I asked the girl whose name is Kevlin if the pizza was a large two topping she said she didn't know what it was attitude and all. I told her i want pepperoni on it as well she asked me if i was gonna wait another 15 mins rudely. I come back to find it was the same... Read more

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Pizza Hut Fast Food complaint 175894
1 of 2

I ordered two pizzas with extra cheese and they couldn't even put enough cheese to cover the whole pizza. If you're gonna charge extra for cheese as if it's not just another topping you could atlesst attempt to cover the dough. The worst part is that one of them was a cheese pizza with extra cheese and you couldn't even get that right.

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I recently visited the Goffstown NH location and sadly my kids and I couldn't even finish 1 slice. The sauce now has an awful after taste and the mozzarella cheese is very cheap tasting. Pizza Huts pan pizza has always been my personal favorite however my $ now will go to local shops with better quality ingredients. How can you charge an extea $2 for extra cheese on a $10 anything goes pizza?

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Pizza wasn't what I ordered. It was cold and tough. I paid for double green peppers but there was ONE pepper piece on each slice. Manager offered credit for free pizza TOMORROW night. Great! What about my dinner tonight?! Read more

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Went to the buffet on Zaragoza in El Paso, Tx...Was very disappointed. ....Pizza was hard so were the breadstiks...In general everything that they had on the line was hard...l asked the waitress how often they put fresh stuff out & she said every 10 minutes which was a lie cuz we were there 2 hours...No wander they had no customers...First & last time i eat there!

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